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FAQ's
General
Exquisite Selection: We curate a wide range of gourmet products, from international delicacies to locally sourced items, ensuring you have access to the finest quality ingredients and gourmet treats.
Quality Assurance: We prioritize quality, and all our products undergo rigorous quality checks to ensure they meet the highest standards. Your satisfaction is our top priority.
Local & Global Flavors: Our store combines the best of local flavors with international options, offering you a diverse culinary journey right at your doorstep.
Exceptional Service: Our team is dedicated to providing excellent customer service. We are here to assist you, whether you need recommendations, have questions, or require any assistance.
You can conveniently explore and shop at our Online Gourmet Store right here on our website, from the comfort of your own home. We have a physical store at Nirvana Country, Sector 50 Gurugram, Haryana 122018
At Choices, we take your safety seriously. Our home delivery service follows stringent safety measures, including sanitizing all packaging, ensuring contactless delivery, and equipping our delivery team with appropriate protective gear. Your health and well-being are our top priorities.
Please reach out to us for details of the same on 0124 – 4810660 , +91 9711110798
You can write to us on info@choiceslive.in or you can call us on : 0124 – 4810660 , +91 9711110798
Orders
INR 400 is the minimum order value for the customers. We offer free home delivery within the 7 km radius of our Store if the order value is INR 500 or above.
No, Currently we are serving in Gurugram only. We offer free home delivery within the 7 km radius of our Store if minimum order value is INR 500 or avobe. Beyond 7 km within Gurugram delivery charges will be calculated during chackout process.
If you stay within 10 kms distance from our store in Gurugram, then you can expect to receive your order within 2 hours after order confirmation. For the customers who stay beyond 10kms from us, we will deliver to you within 3-4 hours of order confirmation.
Once the order is placed, making changes will be difficult for us.
In the rare event of product damage or unavailability, the store manager may need to make adjustments to the order. Rest assured, our team will communicate any such modifications to the customer prior to order fulfillment.
You can check the updated order status anytime in the ‘My Orders’ section of the website.
You can cancel your order before it is packed or out for delivery by calling us on 0124 – 4810660 , +91 9711110798. Once the order is in the delivery process, cancellation is not possible.
You can change the delivery address only before the order is placed, once the order is placed – delivery address cannot be changed.
Yes! Feel free to call our home-delivery hotline at 0124 – 4810660 or +91 9711110798 to place your order. We’re eagerly anticipating the opportunity to introduce you to our latest Choices – indulge your taste buds!
Returns
You can share details by calling up on the home-delivery numbers at 0124 – 4810660 or +91 9711110798.
You can provide your information by contacting our home-delivery numbers at 0124 – 4810660 or +91 9711110798. Once we verify the product, we’ll be happy to offer either a replacement or issue a credit note based on your preference.
Payment
Currently we are usinge Cash on delivery method.At the time of order delivery, you can make payment to the delivery person as per your convenience (Cash, Paytm, Wallets, Debit/Credit Card, UPI).
Feedback
Feel free to reach out to us via email at feedback@choiceslive.in, and we will respond promptly